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Scam Alert: Free Website Ends Up Costing You $$$$$$

Most of the time, when Flower Shop Network announces a scam it involves a single phone call and a single order. Once you’ve written that bad order off as a learning experience, it is over and you can move on to bigger and better things. However, the scammers are taking a different approach this time and hitting florists at the very essence of their business on a multiple order level – their websites.

These scammers are actually order-gatherers (OGs) who are capitalizing on the hard work that companies like Flower Shop Network provide florists. These OGs are conning florists into switching their strongly performing e-commerce url in exchange for a “free” website. Free isn’t really free in this case, because the OG expects in return [Read more…]

How To Rid Philodendron x ‘Red Princess’ of Bugs

Ask The Expert: Can you tell me how to eliminate the bugs from my Philodendron x ‘Red Princess’ plant? Felicia

Flower Shop Network Plant Expert Reply: Depending on the type of bug (insect), there are many insecticides that you can use. If you are not sure which insect is attacking your Philodendron, start with a general purpose houseplant insecticide. Fertilome and Hi-yeild each have a ready to use general purpose insecticides that are safe for houseplants. Your local garden center/nursery will have these products.

If the bugs can be identified, a insect specific insecticide can be use, usually with better results. Your local garden center/nursery will be able to identify your insect – just take them a sample. Mealy bugs, scale insects and spider mites are usually the culprits.

This post was brought to you by the local florists in Toledo OH.

Separating Plants In A Dish Garden

Ask the Expert: How to divide a planter sent from a florist
I have a planter sent by a florist for my mother\’s funeral and I want to divide the plants up into more containers, leaving one or two in the original ceramic planter. There are six different plants in the planter. ONe is a diffenbacia?, pothos, peace lily ,etc. Any special advice would be appreciated, I have done this before and some of the plants didn’t survive, so I though maybe there was a special trick and care to use. Thank you. Beth KNuth

Dish GardenFlower Shop Network Plant Expert Reply: Dividing the plant should be easy. First gather everything together that you will need: a bag of houseplant soil, containers, a serrated knife, scissors and pebbles, broken clay or rocks.

Decide whether each plant will have it own container or if certain plants will be grouped together. If you are going to group plants together make sure that the plants are water and light compatible.

If you need to identify the houseplant go to the Flower Shop Network plant gallery – it has all types of houseplant pictures. Once you have identified the houseplant click on the picture. This will take you to a page that allows you to purchase that houseplant, but better yet gives you care instructions for that plant. This way you can group your plants by compatibility.

Now it is time to divide the plants.  Some florist create their own dish gardens. Since they select the plants and pot them based on your order, the plants have not had time to root together. Dividing these plants will be very easy. Remove the container and feel for each individual rootball. Then re-pot the plant into it’s new container. Remember to keep the level of the rootball top the same in the new container.  **Before you place the plant and soil in container, put a some rocks, pebbles or clay pieces in bottom of container first – this will help with drainage.**

If your florist buys pre-made dish garden, the plants and their roots may be intertwined. This may make division a little more involved. Remove the container. If the roots are one solid mass, you will need to cut the roots to separate the plants.  I would begin with the plants on the outside edge.  Make an imaginary line between the plants. Take your knife and cut from the bottom up along the imaginary line.  Continue this process until the plant is free from the rest.  I like to cut all plants away from each other before I re-pot any of them.

After plant are re-potted be sure to place the container in the right light condition and water all thoroughly. Make sure the container allow for good drainage, then follow the water requirements for each.

This plant care question was brought to you by local Sioux City Florists. Not in Sioux City IA? Use Flower Shop Network to find a local florist near you.


5 SEO Tasks For Success

For any search engines, like Google and Yahoo, to consider your business relevant, they need information about your company. The following tasks will help you get your information to the search engines.

5 SEO Tasks For Success____ Claimed Your Local Information in the following Places:

Be sure to include your Flower Shop Network eCommerce URL as part of your information. All FSN websites orders are 100% yours. Make sure your information is consisted every where.

____ Create keyword based Meta Information for every page of your website.
Select keywords that are relevant to the page. On Christmas page concentrate on one or two relevant keywords like Christmas flowers. For more information about meta information check out CComponents Google Uses To Determine Organic/Local Ranking

____ Encouraged online reviews.
Search engines value reviews. Encouraging reviews in all of the places where you have claimed your local information.

____ Exchanged links with other local business.
Links from other reputable websites act like a vote of authority to the search engines.

____ Participated in social media.
Being active in an online social community like Facebook is an indicator to Google that you are more relevant.

Do you have a website through FSN? As a free service with your website, FSN will help you claim your Google Places and Set-up a Facebook business page for your shop. Call your FSN representative for [Read more…]

Using FSN Pictures To Identify Houseplants or Tropical Plants

Blooming Plant OrchidAsk the Expert: where can I find pictures of house/tropical plants.

I have several plants and I want to take care of them properly. Robin

Flower Shop Network Plant Expert Reply:

A good starting place to identify blooming, tropical and houseplants is in the Flower Shop Network’s plant gallery.  The plant gallery page has several different kinds of plants including a photo of each.If you click on the picture of the plant, it takes you to a page specifically dedicated to information about the plant.

Most plant pages contain water, light and fertilizer requirements for that specific plant. It may also contain information about pests and disease, as well as interesting facts. You can also find a florist near you and purchase the plant.

If your plant isn’t in our plant gallery, send us a picture and one of our plant experts will do their best to identify your plant and give you care instructions.

This post was brought to you by the real local florists in Peoria. Not in Peoria IL? Find a local florist near you by using Flower Shop Network’s online florist directory.

Making Negative Reviews Work For You

How To Handle Negative ReviewsEvery business, no matter how professional and competent, will be on the bad end of a negative comment sooner or later. Whether the comment is spoken or online, businesses can not keep this from occurring. Although you may feel as if the world is coming to end when this happens, it can actually be turned into a good thing. It all depends on how you handle it.

Studies show that when a negative review or complaint is handled professionally and positively, consumers actually gain trust in the company.

Below are a few ways to handle negative reviews on the Internet:

  1. Go to the website hosting the bad review. Many, like Google, have review response policies.
  2. Wait at least 2 hours before responding. Unlike phone or in-store complaints, reviews on the Internet don’t and shouldn’t be answered quickly. Give your self time to cool off and compose a professional and rational response.
  3. Post your response. Be courteous and professional. Remember the response is as much for the author of the review as it is for the reader. [Read more…]

Lucky Bamboo Yellowing From Bottom Up

Ask the Expert: Lucky Bamboo

Lucky Bamboo Yellowing From Bottom Up

Lucky Bamboo Yellowing From Bottom Up

I’ve only had my Lucky Bamboo for 2 weeks, and they already seem to be taking a bad turn on me. A pet knocked it over, spilling the original water, and I mistakenly used tap water to refill it. I’m assuming that’s what’s causing the yellowing, so I’m going to try refilling it with distilled water.

My question is, how would you suggest I handle each of the stalks? I’ve attached a photo here. The curled stalk seems to be the healthiest with green ends, so I wasn’t sure if I should wait and see if it survives. The tall stalk seems to be mostly yellow with almost no green on either end, besides the bigger leaves at the top. The short stalk still has some green at the top, but is mostly yellow and wrinkly throughout the middle, and the leaves look a bit faded.

Thanks for your help! Pat

Flower Shop Network Plant Expert Reply: Unfortunately when stalks turn yellow from the bottom up there is little you can do. You did the right thing by changing the water and there is a slim chance that the stalks will be ok. I suspect that since you have only had the stalks for 2 weeks, the damage was done before you got them. They were probably over fertilized.

I recommend starting new stalks from the green healthy parts of the lucky bamboo.

To propagate your lucky bamboo cut the stalk off about an inch above one of the nodes. The nodes are the raised rings that grow on the stalk. Let the cut part of the stalk (on the stalk with the roots) dry for a couple of days; then mist the top to encourage new growth. Take the top of the stalk (the part you cut-off) and dip it in rooting hormone (garden centers carry this product) and let it dry over night. Then set the stalk in one or two inches of water and in a week or two you will have roots.

The blog has several posts that explain in further detail how to do this:
Turn Your Lucky Bamboo Top Into New Plant
We Are not always Lucky With Lucky Bamboo

What Plant Has A Long Seed Pod, Tear-shaped Seeds & Yellow Flowers?

Ask the Expert: what type of plant is this
It has a mimosa type leaf system. Yellow flowers.Triangular seeds. see pictures. Tom


Flower Shop Network Plant Expert reply:
From your description and the pictures above, I believe the plant is a type of Cassia. It is probably a Cassia alata – Senna alata, commonly referred to a Emperor’s Candlesticks. This plant is a tropical plant hardy in zone 10-12 and native to Argentina. It requires full-sun and regular to moderate watering and a need for good drainage. It produces golden yellow flowers late summer to autumn followed by seed pods that can range from 6″ to 12″ in length.

Cassia is a genus of over 500 species of annuals and perennials as well as deciduous, semi-evergreen and evergreen shrubs.  Most of which have pinnate leaves and loosely bowl-shaped flowers. Most Cassia are tropical and need warmer climates.

This post is brought to you by local Sandy florists. Not in Sandy UT? No worries, use Flower Shop Network’s handy directory of local florists to find a florist near you.

How To Prune A Peace Lily (Spathiphyllum)


Ask the Expert:
How to Prune?

I have a large peace lily. Where the white flowers have bloomed, they have died and turned brown, but are still attached to a new, fresh, green, stem. I assume this is for the new flowers to bloom.

Can the brown, dead blooms be cut off to the green stem? Or should they stay on until they fall off?

It really takes away from the beauty of the plant itself to leave these on.

Please advise. Thank you. Janie

Flower Shop Network Plant Expert Reply:
Each bloom has it’s own stem, therefore the green stem will not produce a new bloom. So you will need to remove both the bloom and the green stem which will eventually turn brown. To remove the spent bloom, you will follow the bloom stem down to the base of the plant and cut the stem off as close to the base of the plant as possible. This will help make the plant more attractive and stimulate the plant to produce more blooms.

While we are talking about pruning peace lilies, we need to discuss pruning unsightly leaves off. You will follow the same procedure as de-head the blooms. Follow the leave stem to the base of the plant and cut it off. You can also prune the leaves themselves should they get brown tips. To do this make an angled cut below the brown tip. This angled cut should keep the new tip from turning brown.

This plant identification is brought to you by local Minot florists.
Not in Minot ND? Use Flower Shop Network’s handy directory of local florists to find a florist near you!

Where Can I Find Devil’s Trumpet Tree?

Ask the Expert: I can’t find where to order a Devil tree trumpet. It is a ruffled , purple & white plant Norma.

 Angel's Trumpet Ballerina Purple Datura metel

Flower Shop Network

Plant Expert Reply:

Your description sounds similar to the plant in the picture, but I’m not familiar with a plant called Devil’s Trumpet Tree.

However, the plant in the picture is call Angel’s trumpet. One man’s angel trumpet maybe another man’s devil’s trumpet. To me devil’s trumpet fits this plant better since it can be poisonous.  The botanical name for this plant is Datura metel.

It loves full sun and blooms late summer. It is perennial in zone 9 -12. Above zone 9 it must be planted as an annual. It can be started from seed or by vegetative reproduction.  It is rather easy to grow.  You need a moist soil that can keep the roots from becoming soggy. The seeds need to be plant in the spring.  You can order seeds online or find potted Datura at your local garden centers.

This plant identification is brought to you by local Las Crues florists.
Not in Las Crues NM? Use Flower Shop Network’s handy directory of local florists to find a florist near you!