Find Your Luke and Nathan Harwell, the owners of Greenbox Floral, paid a visit to Flower Shop Network headquarters this week. While they were here, we took the opportunity to learn about their upcoming product release.
From left to right: Loranne, Brock, Luke and Nathan.
Experience Before Technology
Luke Harwell chose to follow his father in the floral industry in 2002, attending the Benz School of Floral Design at Texas A&M and becoming a Texas Master Florist. He assumed the role of President of Baack’s Florists and Greenhouses in January of 2008. There is no doubt that he understands the floral industry and the challenges that retail florists face.
Greenbox floral believes in the local florist. They believe each local flower shop is unique and their success should be driven by their own creativity and quality. And they believe one of the key elements needed to grow an inarguably shrinking industry is an opportunity for each shop’s artists to showcase their impressive talents to the customer.
The Value of the Cooler
The Greenbox solution begins with your unique designs.
Luke and Nathan believe the cooler is prime marketing real-estate. It showcases your work, giving the customer who walks in your door the opportunity to see current examples of your unique designs. It also allows for immediate upselling.
A customer sees that perfect item in your cooler and knows she wants to make a purchase. And because she’s already seen it, she doesn’t have to wonder if the finished product will live up to her expectations.
Or perhaps she sees multiple examples of talent and creativity expressed in your unique designs. She is impressed, and now when she has need of a talented florist, she knows to come to you.
Making Online In-Person
They place cameras in your store which broadcast an ultra-low frame rate live stream. Using Greenbox’s proprietary software, the live stream is uploaded directly to your website. The result is a live feed, allowing customers who come to your site an opportunity to click on the designs in your live stream and purchase the exact item in real time, already made and ready to go.
With the proprietary software Greenbox has developed, you are able to price each item so customers can mouse over the arrangement and see a price pop up directly on their screen. Each individual arrangement is clickable so that customers can go straight to a purchasing screen for any floral arrangement they want.
Because online shopping is becoming more and more popular, many of your customers will never have a chance to see the inside of your shop. But due to the live, interactive display designed by Greenbox, the value of your cooler is translated to an online medium. The customer can see your creative designs, can be impressed with your individual work and can see exactly what she is purchasing when she purchases it. Brilliant!
We greatly enjoyed having Luke and Nathan stop by our offices this week. They not only gave us an opportunity to learn more about their product, they showed us the passion for the floral industry that fueled them to develop it. Click here if you would like more information on Greenbox Floral, or if you’d like to see the Greenbox Floral solution in action, visit Baack’s Florists and Greenhouses here.
Any chance there technology will ever be incorporated into the FSN websites?
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