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Congratulations to The Bamboo Orchid

Congratulations to The Bamboo Orchid (a Flower Shop Network member) for receiving the Civic Improvement Award from the Poteau Oklahoma Chamber of Commerce. It is nice to see all Glenda’s hard work and excellent customer service pay off.

Read Oklahoma Florist Wins Award

Member Florist wins Civic Award

Bamboo Orchid - Poteau, Oklahoma StorefrontOklahoma Florist Wins Civic Award

New businesses, take note: it’s not just the established florists that get local accolades.

Glenda Wise of The Bamboo Orchid recently received the Civic Improvement Award (in the Small Business — New Construction category), for Poteau, Okla., as well as citations of congratulations from her senator and congressional representative, only a year after opening her doors in January 2006.

“Her business was judged on … the overall appearance, inside and out,” says Bonnie Prigmore of the Poteau Chamber of Commerce.

Wise says of her open-plan interior: “I believe the al fresco designing lets customers see creativity at work.”

Wise, however, suspects her unique design style and excellent customer service contributed to her winning the award, which she received at the annual Chamber of Commerce dinner in February.

“I think that for people who aren’t necessarily exposed to a lot of different design styles, we offer them something else — something they wouldn’t normally get,” Wise says. “In crunch time we always make something work for the customers.”

She also hopes her award will prove to customers that she is in it for the long haul: “I feel like a lot of new things don’t stick around,” she says. “But this award shows that we are here to stay.”

–Vanessa Machir vmachir@safnow.org Reprinted courtesy of Society of American Florists E-Brief Newsletter

Language of Flowers Newsletter (Guest Writer Kate Collins)

I thought I would let everyone know that Flower Shop Network has a special guest writer (Kate Collins the talented author of the Flower Shop Mystery series) for the April newsletter “The Language of Flowers”. Kate gives us insight to where flower meanings come from. For a sneak preview of “The Language of Flowers”

go to

Language of Flowers

To learn more about Kate Collins goto www.katecollinsbooks.com and don’t miss the release of her next book Acts of Violets.

Easter Lillies and Cats Do They Mix?

“The National Animal Poison Control Center says that certain types of lilies can cause renal failure in cats that have ingested any part of the lily. Flower Shop Network recommends keeping lilies out of the reach of cats. It is important to note that lilies do not pose a problem for other pets or humans.”

Northeast Floral Expo 2007 – Drawing Winners Annouced

At the Northeast Floral Expo in Hartford, Connecticut February 24-25, 2007, visitors to the Flower Shop Network booth registered for a drawing for a complimentary eCommerce website package. Visitors to the Flower Shop Network booth at the convention registered to win the Grand Prize or First Prize package by filling out a small registration card or leaving a business card at the booth. The drawing was open to both existing Flower Shop Network members as well as nonmembers that registered at the Flower Shop Network booth on either Saturday or Sunday of the convention. The drawing was held Tuesday morning after our staff returned to the office and the results are in! Here are the lucky winners:

Grand Prize – Florist Listing + eCommerce Website

Congratulations to McQuade’s Marketplace of Mystic, Connecticut as the grand prize winner! The grand prize consists of a premium florist listing in the Flower Shop Network online florists directory as well as one of our fully eCommerce enabled flower shop websites.

McQuade’s Marketplace
14 Clara Drive
Mystic, CT 06355

(860) 536-4633 – Local
(860) 572-0337 – Fax

The complimentary listing and website will run for a full year on Flower Shop Network. Located in Mystic, Connecticut, Mequade’s Marketplace also provides floral delivery service to the following areas:

Westerly, Rhode Island (RI)
Groton, Connecticut (CT)
Ledyard, Connecticut (CT)
Noank, Connecticut (CT)
Pawcatuck, Connecticut (CT)
Stonington, Connecticut (CT)
North Stonington, Connecticut (CT)
Ashaway, Rhode Island (RI)
Bradford, Rhode Island (RI)
Block Island, Rhode Island (RI)

Flower Shop Network welcomes you as a new member. Congratulations to Tracy and the rest of the staff at Mequade’s Marketplace, we hope to see you again at next year’s event.

First Prize – Florist Listing

Congratulations to Sunset Flowerland & Greenhouse as the winner of our first Prize package. The first prize package includes a premium florist listing in the Flower Shop Network online florist directory for one full year.

Sunset Flowerland & Greenhouse
491 Ridge Road
Fairfield, ME 04937

(207) 453-2357 – Local
(207) 453-7742 – Fax

Located in Fairfield, Maine, Sunset Flowerland & Greenhouse als provides floral delivery service to the following areas:

Waterville, Maine (ME)
Clinton, Maine (ME)
Oakland, Maine (ME)
Hinkley Hill, Maine (ME)

Flower Shop Network welcomes Sunset Flowerland & Greenhouse as a new member. Congratulations to Cathy, Harlan and the rest of the staff at Sunset Flowerland and Greenhouse, the Flower Shop Network staff looks forward to seeing you at the convention next year.

Congratulations to Jamie Symington of Glen Terrence in Hamden, Connecticut winner of a 19″ color TV. Flower Shop Network provided a 19″ Color TV for the Northeast Floral Expo’s Silent Auction.

Flower Shop Network would like to thank all of our members that stopped by our booth at the Northeast Floral Expo as well as the many new shops and non member florists that took the time to visit with us. Flower Shop Network would also like to send out special thanks to the Connecticut Florists Association for the invitation to the convention – the CFA staff and membership did a wonderful job in making all of the exhibitors and attendees feel welcome. We appreciate your support as we continue to provide affordable, quality products and services to the floral industry. Flower Shop Network has already committed to attending the 2008 Northeast Floral Expo and we hope to see you.

Pictured below are the officers of the Connecticut Florists Association.

Image of the Connecticut Florist Association Officers

Flower Shop Network staff attending the Northeast Floral Expo sponsored by the Connecticut Florists Association are pictured below from the left:

Joe Hays, Network Coordinator
Adrian Burks, Technology
Loranne Atwill, CFO/Owner
Brock Atwill, President/Owner

Flower Shop Network staff attending the 2007 Northeast Floral Expo

Valentine’s Day 2007 – Important Order Tips

With the 2007 Valentine’s Day holiday approaching, Flower Shop Network would like to offer these suggestions and tips to ensure your satisfaction as well as your customer’s, on orders placed going outside your delivery area:

  • Delivery fees in metro areas average $10 to $12.

  • Provide recipient telephone numbers. Many shops will not accept orders without a working recipient phone number.

  • During the Valentine’s Day holiday, the minimum order amount is $40, plus delivery which averages $8-$10.

  • Must provide 2nd choice products on orders: this includes flowers, colors, etc…

  • Guaranteed delivery cutoff will be Monday, February 12th, 2007 at 2:00pm CST.

  • Please inform your customers that orders placed after the cutoff date and time will be delivered as quickly as possible according to the delivery date.

The staff at Flower Shop Network appreciates the opportunity to work with you and wish you a happy and prosperous Valentine’s Day.Sincerely,

Julie Ratliff
FSN Relay Manager

Mother’s Day 2006 – Relay Suggestions

With the Mother’s Day holiday approaching, Flower Shop Network would like to make these suggestions to ensure your satisfaction as well as your customer’s, on orders placed going outside your delivery area:

Encourage customers to place orders early.

Consider minimum order amounts of at least $40 PLUS a delivery charge. Shops in METRO areas may require $50 PLUS a delivery charge.

Allow an additional $ 5.00- $10.00 for delivery. Metro and rural delivery areas may run $10 to $15.

Obtain a 2nd choice/ or color for product.

Obtain recipient phone numbers. Many shops will not attempt delivery without a recipient phone number.

Send your orders via www.fsnf2f.com the fastest, lowest cost and most accurate way to send your orders. If you are not setup call 800-858-9925 today for immediate access.

Our Florist to Florist relay department will be on an extended schedule Mother’s Day week to better serve you. Our Mother’s Day Holiday Hours are:

7:00am to 7:00pm CST – Monday, May 1st – Friday, May 5th
7:00am to 5:00pm CST – Saturday May 6th
Relay Office Closed on Sunday May 7th
7:00am to 8:00pm CST – Monday May 8th – Friday May 12th
7:00am to 6:00pm CST – Saturday May 13th
10:00AM to 2:00pm CST – Sunday May 14th

Julie Ratliff
Relay Department Manager